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PRODUCTS: How long are the stone strings?
PRODUCTS: What do the prices shown on the product refer to?
PRODUCTS: What does the abbreviation "Synt" mean?
PRODUCTS: Are your metals hypoallergenic and nickelfree?
PRODUCTS: I noticed that there are some products that are not in the catalog, can I order them?
PRODUCTS: How can i know when will you restock a product that is not available at the moment?
PRODUCTS: Are products availability always guaranteed?
PRODUCTS: Is it possibile to buy less than what is indicated in an item description?
ACCOUNT: I forgot my password, how do I recover it?
ACCOUNT: Can I register an account even if I do not have a company VAT number?
ORDER: Can I request an estimate for an order?
ORDER: Can I place an order by email or phone?
ORDER: How long will it take my package to arrive?
ORDER: How can I change my confirmed order?
ORDER: How can I add more item to my already confirmed order?
ORDER: Is it possible to keep the goods aside?
ORDER: Can I place an order on your online store and then pick it up at your store?
ORDER: I have placed an order but I would like to cancel it, how should I do?
ORDER: I have received a defective goods or a product that does not correspond to what I have ordered
PAYMENT: How can I pay on your website?
SHOWROOM: Where is your shoowroom located and how do I reach it?
SHOWROOM: Showroom opening time
SHOWROOM: Is there any minumim purchase on the online store and at the showroom?
RETURN: How can I make a return?
RETURN: Can I return only a few pieces/part of an article?
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